IT Support Technician
- Hiring Organisation
- Entegraty
- Location
- Chessington, Surrey, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £40,000 per annum
clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent customer satisfaction Troubleshoot issues across Apple and Microsoft environments, Microsoft 365, business applications, and network environments Configure and deploy laptops, desktops, mobile devices, and other hardware Carry out onboarding … offboarding tasks, including device setup and account administration Perform administration in Microsoft 365, Entra ID (Azure AD), Active Directory, and Intune Use RMM tools for monitoring, patching, maintenance, and remote management Maintain accurate documentation, ticket updates, and asset records Communicate clearly and professionally with clients, managing expectations ...