3 of 3 Microsoft 365 Jobs in Chester

users. As part of a 20-strong engineering team, you'll work across a diverse portfolio of clients, delivering solutions in networking, Microsoft 365/Azure, security, and server infrastructure. The Role We're seeking an experienced Senior IT Engineer to join our 3rd Line support team. … depth with client-facing responsibilities. What You'll Be Doing Technical Leadership: Acting as a final escalation point for complex technical issues across networking, Microsoft 365/Azure, firewalls, and server infrastructure Solution Design & Delivery: Planning and implementing infrastructure projects for clients, from initial scoping through ...

other support teams to swiftly manage, triage, and resolve issues. Must-Have Qualifications: We're looking for someone with the following experience and certifications: Microsoft 365 Certified: Teams Administrator Associate Proven track record in troubleshooting MS Teams issues and managing interoperability with core voice services like Ribbon … transport. Proficiency with Call Analytics, Call Quality Dashboard (CQD) reports, Quality of Experience (QER) templates, PowerBI, Teams Policies, and Audio Conferencing. Familiarity with the Microsoft 365 Admin Center, Teams Admin Center, Microsoft Entra, Message Center, and Service Desk. Experience in engaging Microsoft support tickets ...

articles, collaborate with internal teams and third‐party vendors, and manage incidents through ticketing and remote support tools. What You Need: Strong knowledge of Microsoft Windows (current and legacy), Microsoft 365 (Word, Excel, Outlook, OneDrive, Intune), and Windows imaging techniques (network and local). Familiarity with ...