Technical Services Support Engineer
Chester, England, United Kingdom
Telefónica Tech
Technical Services Engineer to provide onsite and remote support to a managed service customer, to resolve IT problems across multiple technology areas including Office 365, Networking, Windows Desktop Support and Backups. Ideally 2-3yrs experience. Key Responsibilities: Manage tickets logged in our IT Service Management System and … level of responsibility to the post. Skills & Experience: An understanding of and experience with support and implementation of parts of the following technology areas; O365; An ability to work to tight deadlines and manage priorities; A minimum of 2 years working within a dedicated IT department; VMware; management, and deployment … write clear and concise proposals; Strong time management and coordination skills; Ability to work to tight deadlines; Up to date knowledge of technologies. Qualifications Microsoft, Cisco, VMware & Veeam certifications (desirable but not required) Additional Information Additional Information: Must have the right to live and work in the UK; Due more »
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