3 of 3 Microsoft 365 Jobs in Chorley

organisational skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience of remote access tools Microsoft Windows Desktop OS … Windows 7/8/10/11 Microsoft 365 Google Workspace Microsoft Azure Antivirus Solutions Microsoft Application Support (Outlook, Word, Excel) Active Directory/Exchange Advanced understanding of computer hardware and business applications Advanced experience in clean workstation installations (tidy cable management for end-user devices, such as computers, monitors, printers, etc) Good understanding More ❯

and account issues. Log, prioritise, and update tickets in the service desk system. Escalate complex incidents to senior engineers within SLA timeframes. Assist with hardware/software setup, Office 365, Active Directory, and VPN support. Monitor systems and report issues to senior staff. Collaborate with Tier 1 & 2 teams and maintain documentation. Develop skills through structured training, workshops More ❯

and gaining further knowledge and development. You will ideally have experience of working in the education sector, working with bespoke educational technologies such as Arbor, interactive whiteboards and also Microsoft 365. A proactive approach, as well as a passion for delivering a high level of support is required, and the ability to communicate well with end users is also More ❯