Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring progress of tickets Installing and configuring hardware and software Providing support for Microsoft365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills … and experience:- Microsoft365 – good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working knowledge of Word and Excel Good understanding of security and ability to explain importance to end users Familiarity with backup principles and experience with at least 1 platform Apple Mac experience would be nice Clean UK More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
Global Technology Solutions Ltd
Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring progress of tickets Installing and configuring hardware and software Providing support for Microsoft365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills … and experience:- Microsoft365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working knowledge of Word and Excel Good understanding of security and ability to explain importance to end users Familiarity with backup principles and experience with at least 1 platform Apple Mac experience would be nice Clean UK More ❯
Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring progress of tickets Installing and configuring hardware and software Providing support for Microsoft365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills … and experience:- Microsoft365 – good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working knowledge of Word and Excel Good understanding of security and ability to explain importance to end users Familiarity with backup principles and experience with at least 1 platform Apple Mac experience would be nice Clean UK More ❯
Truro, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired Skills: Certifications – MCITP, CompTIA, Network+ Experience in an MSP environment Telco exposure The company offer a More ❯
to 3 years of experience in IT support, 1st/2nd Line roles, or SLA-driven service desks Strong troubleshooting skills with knowledge of Windows OS, Active Directory, Office365, and tools like Intune, CrowdStrike, or SCCM Excellent communication and customer service skills, with the ability to build strong user relationships Bachelor’s degree in IT or related More ❯
Interviewing Immediately Apply Now We're looking for a skilled Technical IT Project Engineer to lead the transformation of internal and client-facing CRM systems (Salesforce or Microsoft Dynamics 365) while also playing a key role in advanced IT support within a growing IT environment. Key Responsibilities: Lead end-to-end CRM implementation and optimisation (Salesforce/… Salesforce or Dynamics). Strong technical skills with 5+ years in an MSP or IT services role. Scripting and automation experience (PowerShell, SQL). Familiarity with systems like Autotask, O365, Azure, VMware, and 3CX. Nice to Have: Experience improving service desk workflows. Exposure to ITIL, ConnectWise, ServiceNow, or customer portals. What s On Offer: Full ownership of impactful tech projects. More ❯
Newquay, England, United Kingdom Hybrid / WFH Options
King's Service Centre
service with the ability to interpret, analyse, diagnose, prioritise and problem-solve a range of enquiries. (E) Proven IT skills, including the ability to use a wide range of Microsoft365 and/or Customer Relationship Management (CRM) systems (or similar) with the enthusiasm to learn new systems. (D) Effective time management skills with the ability to … specific training needed for your role is undertaken. (E) Understanding of the need for confidentiality with working knowledge of UK General Data Protection Regulations (GDPR). (E) Knowledge of Microsoft Dynamics 365 customer relationship management (CRM) software. (D) ITIL Foundation v4 (D) ITIL Intermediate Level (D) Full Driving Licence (D) or the ability to get to the More ❯
Programme Manager - St Austell - £41,000 Interim - 6-7 months While this role falls slightly outside our typical remit at Well Placed HR, we are pleased to support our fantastic long-standing client in recruiting an Interim Programme Manager to More ❯