IT Support Analyst
- Hiring Organisation
- MCS Group | Your Specialist Recruitment Consultancy
- Location
- Dungannon, Northern Ireland, United Kingdom
variety, troubleshooting, and learning bespoke systems. What you'll be working with Active Directory administration (on-prem) Microsoft 365/Office 365 support (hybrid) Azure AD/Azure-based services exposure Endpoint management (ManageEngine or similar) Power Automate workflows and process automation exposure Hardware troubleshooting …/2nd line IT Support experience Strong troubleshooting and diagnostic mindset (common sense, logical thinking, proactive approach) Comfortable supporting Microsoft ecosystem technologies (AD, M365, hybrid environments) Helpful experience: Excel (VLOOKUP), logs/diagnostics, basic database SELECT queries (MySQL/MariaDB) Confident communicator with non-technical users Happy to work ...