2nd Line Engineer (MSP) - Liverpool
- Hiring Organisation
- Oscar Associates (UK) Limited
- Location
- Ellesmere Port, Cheshire, North West, United Kingdom
- Employment Type
- Permanent
cloud technologies. With the business continuing to grow, there are excellent opportunities for progression, upskilling, and certifications. Responsibilities: Provide 2nd line support across Microsoft 365, Windows environments, and core infrastructure Manage Active Directory/Entra ID, user administration, patching, and backups Support network troubleshooting including VPNs, firewalls … project work Maintain clear documentation and follow change control processes Skills & Experience: Experience in a 1st/2nd Line Support role Strong knowledge of Microsoft 365, Windows OS, Active Directory/Entra ID Experience or exposure to VoIP/telephony systems Understanding of networking fundamentals (DNS, DHCP ...