4 of 4 Microsoft 365 Jobs in Farnham

Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide "how-to" support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to meet SLA targets Support onboarding/… offboarding and maintain IT documentation Required Skills Experience in IT support or service desk roles Familiarity with HALO ITSM or similar ticketing systems Strong knowledge of Microsoft 365 and Windows 10/11 Excellent communication and customer service skills Problem-solving mindset and attention to detail Willingness to pursue ITIL Foundation or equivalent Experience with Active Directory More ❯

IT Operations Manager will drive continuous improvement, manage suppliers and service levels, and uphold best practices in security, availability, and service delivery. Key Responsibilities Service Desk & End-User Support Microsoft 365 Administration Service Management & Reporting HALO ITSM Administration Infrastructure & Project Delivery Infrastructure Support & Maintenance RMM, Patch & Security Management Data Backup & Business Continuity Security & Compliance Cyber Security Network More ❯

IT Operations Manager will drive continuous improvement, manage suppliers and service levels, and uphold best practices in security, availability, and service delivery. Key Responsibilities Service Desk & End-User Support Microsoft 365 Administration Service Management & Reporting HALO ITSM Administration Infrastructure & Project Delivery Infrastructure Support & Maintenance RMM, Patch & Security Management Data Backup & Business Continuity Security & Compliance Cyber Security Network More ❯

day IT support, whilst gaining access to projects such as; site relocation, server installs and upgrades, implementing backup solutions and much more. Ideal Skills: Proficient experience within Windows environments. O365, SharePoint, Exchange and Microsoft Entra ID (Azure Directory) experience. (user admin and GPO level ideally). Ability to diagnose and troubleshoot customer issues within a fast-paced environment circa More ❯