1 of 1 Microsoft 365 Jobs in Farnham

contact for IT queries (via phone, email, and service desk system). Log, prioritise, and track support requests using the HALO ITSM platform. Troubleshoot common IT issues (password resets, Microsoft 365, Teams, SharePoint, Windows, printers, etc.). Escalate more complex issues to second-line support. Assist with onboarding new staff, including setting up equipment, accounts, and delivering … improvements to the IT knowledge base. What you’ll learn: Hands-on experience in ICT support and customer service. The opportunity to work alongside experienced ICT professionals. Knowledge of Microsoft 365, Active Directory, Teams, SharePoint, and more. Skills in troubleshooting, communication, and IT operations. A Level 3 ICT Apprenticeship qualification, with full support from your training provider. More ❯