automation Support customer meetings when required Requirements: 1–3 years’ experience in a 2nd Line role Strong knowledge of: Windows OS (client/server), Active Directory, Group Policy Office365, Teams, SharePoint, Microsoft Exchange Networking protocols (DNS, DHCP, TCP/IP), Meraki LAN/WLAN Excellent communication skills and customer focus Proactive and adaptable with a problem … solving mindset Microsoft or Cisco certifications desirable NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. More ❯
users Installing, configuring and supporting a variety of printers and drivers Supporting the use of iPhones and Android devices Supporting users to use Windows 10/11 and Office365 effectively and resolving any issues Procuring hardware and software as required Supporting CCTV systems Occasional travel to sites when required THE PERSON Applicants must be able to demonstrate … at least 1-year IT experience in a helpdesk related role Experience of working within manufacturing environments Experience of IT networking Experience with Microsoft365 and MicrosoftOffice packages Good written and verbal communication skills An ability to manage workload and prioritise urgent items accordingly A working understanding of network and data security Ability to advise, guide, and communicate technical More ❯
tickets and following escalation procedures Following and maintaining documentation Configuring and rolling out machines for new and existing users Supporting users to use Windows 10/11 and Office365 effectively and resolving any issues Upgrading or repairing hardware when required Installing, configuring and supporting a variety of printers and drivers Supporting the use of iPhones and Android … remote support for factory systems Experience and qualifications in IT networking, understanding of VPNs, Firewalls, VLAN and routing Understanding of ITIL and Project Management strategies Experience and qualifications with Microsoft365, including Intune and Azure Experience of training others within an IT team TO APPLY Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group More ❯
Gateshead, Tyne and Wear, North East, United Kingdom
Vertu Motors
you will also need to be self-motivated and passionate about what you do. You will be experienced with the following skills: A very good working knowledge of PCs, Microsoft operating systems including both desktop and server environments, popular windows applications, Networks, and E-mail. A working knowledge of the following: Active Directory/Domain Environments. Microsoft Outlook … WAN, TCP/IP, VPN Access etc). Internet access and restrictions, set-up, trouble shooting, reporting. Remotesupport tools including Remote Desktop, VNC applications. Printers, scanners, wireless network devices. MicrosoftOffice Applications including Office 365. An understanding of motor retail manufacturer systems & interfaces would be desirable. Knowledge of IP telephone and SIP would be advantageous. Ability to remotely diagnose More ❯
Gateshead, England, United Kingdom Hybrid / WFH Options
CyberNorth
join our Cyber Security team. In this pivotal role, you’ll be responsible for safeguarding the council’s email communications by managing and enhancing the security infrastructure within our Microsoft365 environment. You’ll lead the configuration, monitoring, and continuous improvement of our email security posture – ensuring that all inbound and outbound communications are protected against threats … secure email practices and threat awareness. Maintain clear documentation and reporting to support compliance, audits, and continuous improvement. Key Technologies You’ll Work With: Microsoft Defender for Office365, including: Safe Links & Safe Attachments Anti-phishing policies Threat Explorer & Real-time detections Automated Investigation & Response (AIR) Attack Simulation Training Quarantine management & ZAP (Zero-hour Auto Purge) Email … re Looking For: Strong hands-on experience managing email security in Microsoft 365. Deep understanding of email authentication and encryption standards. Familiarity with Microsoft Defender for Office365 and its advanced threat protection features. Experience with encryption platforms like Microsoft Purview Message Encryption and Egress. Analytical mindset with the ability to respond quickly to emerging More ❯
resolving IT issues efficiently. Configure and deploy new machines for users, including upgrades and repairs. Install, configure, and support printers, drivers, and other hardware. Provide effective support for Office365, Windows 10, and mobile devices (Android and iOS). Assist with hardware and software procurement as needed. Create and maintain accurate technical documentation. What You'll Need to More ❯
Build relationships across the user base and with IS/IT colleagues Assist with operational management of IT Infrastructure Work with the company's departments to drive adoption of M365 and help them migrate their data to One Drive and SharePoint as appropriate Work with 3rd parties and colleagues across IS/IT to deliver complex projects including migration of More ❯