2nd Line Support Engineer
- Hiring Organisation
- Technical Prospects Ltd
- Location
- Harrogate, North Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £33000 - £38000/annum Basic Salary + Great Benefits
user queries in a timely and professional manner. Diagnosing and resolving issues relating to hardware, operating systems (Windows, macOS, Linux) and software applications, including Microsoft 365. Supporting network connectivity issues, including LAN, VPN, DNS, TCP/IP protocols and firewall configurations. Administering user accounts and permissions within Active Directory. … role supporting B2B users. Familiarity with ITIL processes would be advantageous. Experience supporting Windows 11, and Windows Server 2019 and above. Practical experience with Microsoft 365 and Azure. Solid working knowledge of Active Directory, Remote Management and Security tools. Good understanding of networking principles. Experience supporting desktops ...