of Council-wide O365 usage policies • Configure and maintain Sentinel workspaces aligned with Council tenancy and compliance requirements. • Integrate data sources including Defender for Endpoint, Defender for Identity, Office365 audit logs, Azure AD, and third-party connectors. • Develop and implement playbooks and alert rules for automated incident response. • Collaborate with the Service Desk to triage and escalate … services including Exchange online, Exchange on prem and managing hybrid setup. • Administer and optimise Microsoft Defender XDR solutions including Defender for Cloud Apps, Defender for Office365, and Defender for Identity. • Implement Conditional Access, Multi-Factor Authentication (MFA), and Identity Protection policies. • Configure Data Loss Prevention (DLP), Information Protection, and Insider Risk Management policies using Microsoft Purview. • Proven expertise in Microsoft Sentinel and Office365 E5 security products. • Strong understanding of Azure services, including Azure AD, Defender for Cloud, and Logic Apps. • Experience with SIEM/SOAR platforms, KQL, and automation workflows. • Familiarity with compliance frameworks: ISO 27001, NIST, PCI-DSS, GDPR. • Excellent communication and stakeholder engagement skills. • Certifications such as SC More ❯
the resolution process. Act as the main point of contact for local IT issues and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktop environments and Active Directory user accounts, permissions, and group policies. Provide first-line … and second-line support for Azure AD , Intune , and other Microsoft cloud services. Assist with endpoint management, device enrolment, and configuration using Microsoft Endpoint Manager . Support and maintain networked printers, Windows servers, and basic networking components (DNS, DHCP, VPN). Support of AV hard and software Security Support and maintain IT system security and data protection. Work More ❯
the main responsibility, please see the attached the Job Description and Person Specification. Person Specification Education and Qualifications Essential Educated to degree level or equivalent technical qualification e.g. in Microsoft (MCP), Cisco (CCNA), or qualified by experience. Knowledge and Experience Essential Significant experience working in an ICT Service Management … environment. Significant experience in use of a Service Desk application for the management of IT incidents. Sound knowledge of the following technical products; Windows, Active Directory MicrosoftOffice365, NHSmail & Microsoft Outlook, McAfee or equivalent anti-virus software, Networking standards e.g. TCP/IP, BitLocker/McAfee Endpoint, HP Printers. Skills, Abilities and Attributes Essential Active More ❯