3 of 3 Microsoft 365 Jobs in Hereford

a newly merged organisation by delivering robust IT infrastructure and operational excellence across cloud services, business applications, and core networking systems. You'll lead the management of a new Microsoft 365 tenant, ensure system availability, performance, drive compliance and security. This role involves hands-on support, collaboration with external partners, and the implementation of governance and security … protocols. Key Responsibilities: Administer Microsoft 365, Azure, Intune, and Entra ID environments. Support infrastructure standardisation and performance optimisation. Manage DNS, DHCP, and core network services. Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO … and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong networking knowledge (Wi-Fi, VPN, LAN/WAN). Experience with endpoint management and cloud security tools. Excellent communication and problem-solving skills. Microsoft certifications preferred; Cisco Meraki experience desirable. If this sounds like the role for you, we More ❯

client, a leading MSP, is seeking an experienced 2nd Line Engineer to join their busy Service Desk team. You will play a critical role in delivering excellent support for Microsoft 365 and Aruba network infrastructures across a diverse range of clients, ensuring service quality … and operational stability. What you’ll do Provide 2nd line technical support within a multi-client MSP environment, taking escalation tickets from the 1st line team. Troubleshoot and resolve M365 issues (including Exchange Online, Teams, SharePoint, OneDrive), Azure AD and other Microsoft cloud services. Diagnose and support Aruba network systems (wired/wireless), including configuration, connectivity issues, access points … roll-outs where required. What we’re looking for Extensive service-desk/2nd line experience within an MSP environment (multi-client, high volume). Strong technical expertise in Microsoft 365 (admin portal, troubleshooting services, identity management) Hands-on experience with Aruba networking technologies (preferably Aruba wired/wireless infrastructure). Solid background in networks (TCP/ More ❯

customer-focused, methodical, and dependable. The ideal candidate will bring a proactive, service-oriented mindset and enjoy working in a supportive, hands-on environment. Desirable CompTIA A+, ITIL Foundation, Microsoft (e.g., MCSA) or similar qualifications. MSP or small-team background; exposure to Microsoft 365, Intune, or Azure. Knowledge of backup, security tools, and remote support practices. More ❯