and tracking support tickets in our helpdesk system. Assisting with the setup and configuration of desktops, laptops, and mobile devices Supporting and maintaining Office365 environments (Outlook, Teams, SharePoint) Installing authorised software and updates Diagnosing and resolving basic hardware/software/network issues Assisting with our cybersecurity More ❯
a growing team supporting the internal infrastructure of the business. You will be responsible for providing 1st and 2nd line support in a typical Microsoft Windows based environment as well as assisting the Infrastructure Team on implementation and maintenance of all internal technology, including both virtual and physical servers … growth of the business. Furthermore, it would be a great opportunity for someone who would like to further their knowledge in solutions such as Microsoft Azure, Cisco FirePower, Cloud Telephony (AudioCodes SBC) and more. WHAT ARE WE LOOKING FOR IN A CANDIDATE? Strong customer service focus with the ability … knowledge of Windows 10/11 and standard Windows applications Microsoft Windows Server 2022 Knowledge of Microsoft product such as Teams, Office365, Sharepoint and Azure Active Directory and Group Policy Management Knowledge of working managing SLA’s and working towards KPI’s Time management and More ❯
a growing team supporting the internal infrastructure of the business. You will be responsible for providing 1st and 2nd line support in a typical Microsoft Windows based environment as well as assisting the Infrastructure Team on implementation and maintenance of all internal technology, including both virtual and physical servers … growth of the business. Furthermore, it would be a great opportunity for someone who would like to further their knowledge in solutions such as Microsoft Azure, Cisco FirePower, Cloud Telephony (AudioCodes SBC) and more. WHAT ARE WE LOOKING FOR IN A CANDIDATE? Strong customer service focus with the ability … knowledge of Windows 10/11 and standard Windows applications Microsoft Windows Server 2022 Knowledge of Microsoft product such as Teams, Office365, Sharepoint and Azure Active Directory and Group Policy Management Knowledge of working managing SLA’s and working towards KPI’s Time management and More ❯
