4 of 4 Microsoft 365 Jobs in Leicester

Key Responsibilities: Provide 2nd line support for escalated IT issues (hardware, software, networking). Support and maintain Windows Server, Active Directory, Azure AD, DNS, DHCP, and Group Policy. Administer Microsoft 365, Teams, and Exchange across the business. Assist with backups (Veeam) and take part in disaster recovery testing. Provide support for core network infrastructure (switches, firewalls, and … guides to improve knowledge sharing. Ideal Candidate: Experience in a 2nd Line Support role (or strong 1st Line ready to step up). Good knowledge of Windows Server and Microsoft 365. Hands-on experience with Active Directory, Group Policy, and Exchange. Strong troubleshooting across PCs, servers, and networks. Exposure to cloud services (Azure) and virtualisation (VMware/Hyper-V More ❯

communication skills with the ability to explain technical concepts in simple terms Organised and methodical approach, capable of prioritising multiple tasks in a busy, fast-paced environment Knowledge of Microsoft Windows 10 and 11, Microsoft 365, and Apple iOS devices Proactive team player with the ability to take ownership of tasks, see them through to completion More ❯

rollouts Escalate complex issues to senior engineers Maintain accurate IT records and documentation Collaborate and contribute to a team-focused culture Technologies & Skills Windows 10/11, Active Directory, Microsoft 365 (Exchange, Teams, SharePoint) Intune, Azure, DNS, DHCP Enterprise endpoint support/setup Strong problem-solving and communication skills Previous IT support/helpdesk experience preferred Positive More ❯

Hardware imaging using the MDT platform, Windows 11 Operating Systems, docking stations, monitor connectivity, and cyber security elements such as BitLocker and Endpoint Security. Software: Office 365, Microsoft Office Suite, Defender for Endpoint anti-virus software, Teams, and more. Systems: Active Directory, Service Desk Plus ticketing system, meeting room conference call solutions, and meticulous documentation. Customer Experience More ❯