Provide 1st & 2nd line IT support via phone, email, and remote tools Assist in the delivery of IT projects , both remotely and onsite Diagnose and troubleshoot issues with Windows, Microsoft365, and networking Manage system builds, deployments , and routine maintenance Deliver excellent client service by understanding needs and resolving issues promptly About You: 2+ years' experience in … licence (site visits required) Strong customer service and communication skills Able to prioritise workloads and solve technical problems independently Working knowledge of: Active Directory, Windows Server (2012+), Windows 10+ Microsoft365 and Office administration Intune and Entra (formerly Azure AD) Networking: DNS, DHCP, routers, switches, email configuration System builds, deployments, and maintenance best practices More ❯
Provide 1st & 2nd line IT support via phone, email, and remote tools Assist in the delivery of IT projects, both remotely and onsite Diagnose and troubleshoot issues with Windows, Microsoft365, and networking Manage system builds, deployments, and routine maintenance Deliver excellent client service by understanding needs and resolving issues promptly About You: 2+ years’ experience in … licence (site visits required) Strong customer service and communication skills Able to prioritise workloads and solve technical problems independently Working knowledge of: Active Directory, Windows Server (2012+), Windows 10+ Microsoft365 and Office administration Intune and Entra (formerly Azure AD) Networking: DNS, DHCP, routers, switches, email configuration System builds, deployments, and maintenance best practices More ❯
infrastructure installation. Key Responsibilities: Provide 2nd line support across a range of clients and systems Troubleshoot network, server, desktop, and cloud-based issues Support Windows Server, Active Directory, and Microsoft365 environments Assist with networking tasks (switching, routing, firewall configurations) Configure and manage devices including Meraki, DrayTek, and Sophos firewalls Perform on-site installations and support as … site Requirements: 3+ years in a technical support or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience supporting users remotely and on-site Excellent communication skills and a proactive, problem-solving mindset Full More ❯
group policy administration, Windows Server 2008 and above. Windows technologies such as Windows Server and Desktop operating systems. Windows Server 2008 and above. Windows Desktop 7 and above. Windows MicrosoftOfficeMicrosoft365 Administration System build, deployment and maintenance Understanding of networking technologies (Routers \ Switches) Understanding of networking fundamentals (DNS \ DHCP \ EMAIL etc.) Recognised accreditations (MCP More ❯
infrastructure installation. Key Responsibilities: Provide 2nd line support across a range of clients and systems Troubleshoot network, server, desktop, and cloud-based issues Support Windows Server, Active Directory, and Microsoft365 environments Assist with networking tasks (switching, routing, firewall configurations) Configure and manage devices including Meraki, DrayTek, and Sophos firewalls Perform on-site installations and support as … site Requirements: 3+ years in a technical support or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience supporting users remotely and on-site Excellent communication skills and a proactive, problem-solving mindset Full More ❯
knowledge and hands-on experience with: Active Directory and Group Policy administration Windows Server 2008 and above Windows Desktop OS (Windows 7 and above) Hyper-V setup and administration Microsoft365 tenant setup and administration SharePoint Online configuration and support Core networking (DNS, routing, switching) Firewall configuration (Meraki/Draytek/Sophos) Familiarity with VoIP platforms, preferably More ❯
