technical role that also offers the opportunity to influence best practices and mentor junior staff. Key Responsibilities: Setup, manage, and maintain cloud infrastructure (primarily Microsoft Azure and Microsoft365). Lead or support migration projects, including on-prem to cloud transitions. Provide 3rd line support across … Document processes, configurations, and procedures to ensure knowledge sharing. Stay updated with the latest cloud technologies and trends. Key Skills & Experience: Solid experience in Microsoft365 administration and troubleshooting . Strong understanding of cloud infrastructure (Azure preferred) – deployment, configuration, and management. Demonstrated experience in 3rd line support … . Good interpersonal and communication skills – comfortable working directly with clients. Experience in an MSP environment is highly desirable. Desirable (Not Essential): Relevant certifications (Microsoft, CompTIA, etc.) Knowledge of backup and disaster recovery tools Familiarity with RMM tools and IT documentation platforms More ❯
environments: Desktop support and fixing, to non technical end users at a Level 1 and 2, growing to level 3 fixing. Strong knowledge of Microsoft Windows Operating systems: 10 & 11. Strong knowledge of Microsoft365, Outlook, Email, Office and Onedrive. Strong fault diagnosis and problem solving … VPNs for workstations, including setup and fault fixing. Workstation Security. Good Software installation and configuration skills, including an eye for detail. MicrosoftOffice365 Deployment, Management including email and user management. Printing, Print servers and print server management. Fair Understanding of Sharepoint. Ability to manage, and prioritise … Management and Intune Networks and VLANS and more advanced TCPIP Nice to have: Windows scripting and Powershell. Virtualisation and HyperV Virtualisation Protection and backup Microsoft Azure Cloud Windows server Operating Systems: 2016, 2019 and 2022. Server support, both hardware and software, including AD. Key Account Management Vendor Certifications About More ❯
Mansfield, Nottinghamshire, East Midlands, United Kingdom
Baltic Apprenticeships
Communications Technician qualification delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Assist with password resets, & administration of Microsoft 365. Conduct Configurations like MFA set up, anti-virus, user access control as part of 1st Line support. Use technical specifications and potentially network More ❯