9 of 9 Microsoft 365 Jobs in Midlothian

issues while remaining hands-on with day-to-day technical activities. You’ll help maintain the stability and performance of key business systems, including Microsoft 365 and Dynamics 365, and work closely with colleagues, business stakeholders and external IT partners to meet agreed service levels. … ITIL-aligned service desk or IT operations environment, with a good understanding of IT service management processes and tools. Strong working knowledge of Microsoft Windows, Microsoft 365, cloud services and a range of infrastructure technologies, including networking, cyber security and device management. A supportive and effective ...

company actively supports professional development through funded certifications and training. Key Responsibilities ** Providing 2nd line support across a varied client base ** Troubleshooting Microsoft 365, Windows, macOS and networking issues ** Resolving escalated hardware, software and connectivity problems ** Taking ownership of tickets through to resolution ** Maintaining accurate technical documentation … Delivering excellent customer service What We're Looking For ** Commercial experience in a 2nd Line IT Support role ** Strong Microsoft 365, Windows and Mac support experience ** Solid networking and fault-finding skills ** Excellent communication and documentation skills ** Full UK driving licence (essential) ** MSP experience (desirable) ** Microsoft ...

clearly and professionally with clients, setting realistic expectations and providing regular progress updates until the issue is resolved Technical Operations Configure, support and monitor Microsoft 365, Azure, Intune and Autopilot environments in line with agreed client standards Support cloud and on-premises server environments, client devices, standard … Looking For Practical experience providing technical support in a service desk, managed service provider or similarly client-focused IT environment Working knowledge of Microsoft 365 administration and common endpoint, identity, networking, server and cloud support technologies Experience diagnosing issues methodically, documenting technical work and managing several active ...

looking to strengthen its internal IT function with an experienced support professional. Skills/Experience: **Strong 2nd-3rd line IT support experience **Administration of Microsoft 365 (Exchange Online, Teams, SharePoint Online, OneDrive) **Experience with Azure AD **Support of Windows and Apple devices **Knowledge of networking, VPNs, remote ...

looking to strengthen its internal IT function with an experienced support professional. Skills/Experience: **Strong 2nd-3rd line IT support experience **Administration of Microsoft 365 (Exchange Online, Teams, SharePoint Online, OneDrive) **Experience with Azure AD **Support of Windows and Apple devices **Knowledge of networking, VPNs, remote ...

support tickets using service management systems. Diagnose and troubleshoot common IT issues, following documented processes and guidance from senior engineers. Support users with Microsoft 365 applications, Windows devices, printers, business software and mobile devices. Assist with user account administration, password resets, device configuration and employee onboarding ...

become a key user and super user of Vantage Online and associated digital platforms, supporting colleagues and promoting best practice system usage. Use Microsoft 365 applications, including Outlook, Excel and Teams, to communicate, collaborate, manage information and support operational reporting. Work collaboratively with engineers, workshop teams ...

Line Support Technician for an established MSP in Edinburgh. MS 365/Azure technical environment with strong career development support. Full-time on site Monday - Friday 9-5pm. 1st Line IT Support Technician Salary : £21K - £23K Full time on site Monday - Friday 9am-5pm Edinburgh Based Salary … client problems, ensuring relevant tickets are escalated, and creatively delivering excellent service to our varied client base. The skill set is primarily around the Microsoft ecosystem, both locally on desktops and servers, as well as within the Microsoft 365 and Azure environment. You should be comfortable ...

take ownership of a broad range of L&D activity, including: Designing and delivering engaging learning across technical, professional and behavioural skills Delivering advanced Microsoft 365 training across applications including Word, PowerPoint and Excel Coaching colleagues to get more from technology and new ways of working Partnering … qualification would also be advantageous rather than a prerequisite. One thing that is essential... You need to be genuinely confident with Microsoft 365. You need to be comfortable standing in front of a room, or sitting alongside an individual, and teaching them how to use it better, from PowerPoint ...