6 of 6 Microsoft 365 Jobs in Midlothian

customer-focused support function. Serve as the senior 3rd-line escalation resource for complex technical issues, ensuring efficient and effective resolution. Administer and maintain Microsoft Azure, Microsoft 365, Intune, Identity and Access Management (IAM), and Mobile Device Management (MDM) platforms. Take ownership of office IT operations … Team Lead or IT Support leadership role. Demonstrable success in developing support teams and delivering high-quality IT services. Strong technical expertise in Azure, Microsoft 365, Intune, and MDM solutions. Good understanding of IT security principles and best practices. Experience with PowerShell scripting and systems automation would ...

Providing 2nd/3rd line support to users across the business ** Supporting Windows and Apple devices, peripherals, AV equipment and meeting room technology ** Administering Microsoft 365, including Exchange Online, Teams, SharePoint Online and OneDrive ** Managing user accounts, permissions and onboarding/offboarding through Entra ID (Azure … cybersecurity, endpoint management, patching and vulnerability management ** Contributing to IT projects, system improvements and automation initiatives You'll ideally have most of the following ** Microsoft 365 administration (including SharePoint Online) ** Windows desktop support and end-user computing ** Entra ID/Azure AD administration ** Networking fundamentals, VPNs ...

teams on escalations, projects, and improvements Drive process improvements aligned to ITIL best practices Technology Environment You’ll be working across a modern Microsoft environment, including: Microsoft 365 Azure/Entra ID Intune (endpoint management & MDM) PowerShell (automation & scripting) Jira/ITSM tooling Key Responsibilities Provide … service processes What We’re Looking For Experience in a Service Desk Team Lead or Senior/3rd Line role Strong technical skills across M365, Azure/Entra, and Intune Scripting experience (PowerShell preferred) Knowledge of ITIL processes and service management principles Experience using tools such as Jira (or similar ...

looking to strengthen its internal IT function with an experienced support professional. Skills/Experience: **Strong 2nd-3rd line IT support experience **Administration of Microsoft 365 (Exchange Online, Teams, SharePoint Online, OneDrive) **Experience with Azure AD **Support of Windows and Apple devices **Knowledge of networking, VPNs, remote ...

Service Desk team through coaching and guidance Taking the lead on complex incidents, acting as the 3rd line escalation expert Keeping our Azure, M365, Intune, IAM and MDM environments running smoothly Owning end-to-end office IT operations from provisioning devices to keeping asset control tight Championing security best practice … always evolving WHAT YOU WILL BRING TO THE ROLE Experience building and growing service desk teams that deliver Up-to-date knowledge of Azure, Microsoft 365 and device management (Intune/MDM) Thrives on solving complex IT challenges Thinks proactively about security, embedding least-privilege access ...

Scheme. What you'll need PreviousIT support experience is essential. * Experience supporting users on Windows Operating Systems. * Strong troubleshooting skills across Microsoft Office 365/Office 2016 applications, including Outlook, Word, Excel, and PowerPoint. * Experience using Microsoft Azure and Active Directory. * Knowledge of the Microsoft ...