logical and troubleshooting skills At least two years' experience working in a customer facing IT support environment Proficient in the use and support of: MicrosoftOffice365Microsoft Windows client Microsoft Windows Server Active Directory DNS, DHCP Printer Hardware Network cabling Mitel Telephony Mac desktop … OSX Microsoft Exchange Remote Desktop Citrix XenDesktop and XenServer VMWare ESXi Email Relay and antispam Veeam Sonicwall routers Dell and HP server and network hardware Managed print solutions Hosted Telephone systems Desired Skills and Experience: Experience supporting clients in a legal environment MCSA, MCSE Citrix CCA, CCP, CCE VMWare more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Reed Technology
successful candidate will work across multiple teams within the organisation to support with the design and delivery of training programs for core systems including Microsoft365 and other business critical systems, including bespoke software. The successful candidate will also be involved in supporting the rollout of new … learning solutions, both in-person and through elearning. Design and deliver training programs on core and team-specific systems, including the full array of Microsoft365 applications and bespoke systems. Conduct training sessions for both established teams and new employees. Troubleshoot common technical issues as colleagues begin … remotely. Develop training documentation and training plans for software and systems. About you: You'll have strong experience across the full array of Office365 applications. Experience with bespoke software packages and systems. Experience supporting the rollout of new software and systems, from developing rollout plans, developing documentation more »
escalate. Work with clients to optimize and enhance their IT infrastructure, ensuring that systems are secure, efficient, and up to date. Tech Stack: Office365 - migrations and ongoing support Windows Server - administration and troubleshooting Networking - Routers/Switches, firewalls, and VPNs Virtualization - Hyper-V and VMware Strong 3rd more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Circle Group
IT Trainer - Legal Firm - Edinburgh I'm looking for an IT Trainer with excellent Microsoft-based IT training experience & ideally, good experience in legal applications such as Big Hand, iManage, Intapp, etc. to join a growing team based in Edinburgh. You can come from either an IT trainer background … days in the office, and 2 or 3 days working from home, so Hybrid working. The successful IT Trainer will have: Good knowledge of Microsoft365/Office 2016 (Word, Excel, Outlook PowerPoint, Access), Broad technical understanding of Legal IT software systems and services including time recording … developing, and delivering training programs. From a Training perspective, this includes new joiner induction training and existing user training to improve skills. Systems include: MicrosoftOffice (word, outlook, PowerPoint, Excel etc) Practice/Case Management systems Time recording systems: Intapp Time Digital dictation: BigHand Document management system: iManage The more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
In Technology Group Limited
including IT infrastructure improvements and system migrations. Requirements: Proven experience in a first-line IT support role. Strong knowledge of Windows operating systems, Office365, and network troubleshooting. Basic understanding of IT security practices. Excellent communication skills and the ability to work independently as well as part of more »
Are you looking for an opportunity to grow your IT career in a collaborative and fast-moving environment? My client is a leading pharmaceutical manufacturing company based in Edinburgh, committed to innovation and high-quality production. As part of their more »
common office software, Microsoft Windows 10/11, Azure Services and applications, Windows Server 2012/2016/2019, Active Directory and Office365 e.g. Outlook, SharePoint, One Drive. Experience of working to ITIL standards The ability to communicate with non-technical colleagues to resolve IT incidents more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
In Technology Group Limited
line remote and hands-on support. Log and manage incidents and service requests via the ticketing system. Provide technical support for Active Directory, Office365, Azure, and hardware troubleshooting. Resolve Wi-Fi and networking issues and assist with Intune and device management. Manage user accounts, password resets, and … an ad-hoc basis. Tech Requirements: Experience in an IT support role, ideally in a service desk environment. Strong knowledge of Active Directory, Office365, Azure, networking, and hardware. Proficiency with Intune, Wi-Fi troubleshooting, and remote support tools. Excellent problem-solving, time management, and communication skills. A more »