4 of 4 Microsoft 365 Jobs in Peterborough

knowledge Prioritising and managing multiple support tickets effectively under pressure Using ITSM tools (e.g. Freshservice) to track and resolve incidents Technical Skills Windows 10/11 Active Directory/Microsoft Entra Microsoft 365/Azure/Intune/Teams/SharePoint Dynamics 365/Business Central Freshservice ITSM You may also support the team More ❯

knowledge Prioritising and managing multiple support tickets effectively under pressure Using ITSM tools (e.g. Freshservice) to track and resolve incidents Technical Skills Windows 10/11 Active Directory/Microsoft Entra Microsoft 365/Azure/Intune/Teams/SharePoint Dynamics 365/Business Central Freshservice ITSM You may also support the team More ❯

Client focus -Deliver on our promise. Integrity - Always do the right thing. Create opportunity - for our people to excel. The role is for a data engineer specializing in the Microsoft technology stack. It is a client-facing role supporting fee-earning projects and programmes. The principal responsibility of the role is to contribute to the development of digital tools … BI activity, that support the wider project team and enable effective delivery of projects for our clients. You'll be responsible for: You will be expected to work with Microsoft's Fabric platform, principally within the Data Engineering and Data Warehousing workflows. Identify the best method for extracting data from source systems on a case-by-case basis. Understand … and management of stakeholders including clients, colleagues and data owners. You'll also have: A good working knowledge of Microsoft's productivity suite, including SharePoint, Teams and Office 365, is essential. Any experience of supporting BI & data analytics software and languages such as Python, JSON, R, etc. would be a benefit but is not a requirement. Any More ❯

Escalating complex incidents to 2nd line teams when needed Supporting remote workers using tools such as VPN, MFA, and mobile devices Learning and supporting systems including Active Directory, Office 365, PDF tools, ServiceNow, and more Ensuring all tickets are closed on time and users are kept updated throughout Technologies you may work with include: Active Directory, Mimecast, ServiceNow … Office 365, VPNs, PC hardware, MFDs, iOS/Android devices , and remote access solutions. What You’ll Bring Excellent customer service skills and a genuine desire to help people A confident phone manner and clear communication style Great attention to detail when logging issues and following up A proactive and flexible attitude, willing to learn and get stuck More ❯