HelpDesk Coordinator
Pontefract, West Yorkshire, Yorkshire, United Kingdom
Exposed Solutions
Manage, investigate, and resolve first-line customer support requests remotely (via phone or email), such as, but not limited to, the creation of new Microsoft 365 and Active Directory Users when department resource is low, or theres a clear benefit to the departments operation by assisting. Accurately … customer-specific 'build documents and setup new computers and laptops prior to the engineers delivering to customers. Essential: Be proficient in the use of Microsoft desktop operating systems (Windows 8, 8.1, 10 and 11). Comfortable navigating all Windows Server operating systems (Windows Server 2012 upwards). Be proficient … in the use of Microsoft Office (Outlook, Word and Excel). Be proficient in the use of Microsoft Teams. Have previous experience of configuring Microsoft 365 Exchange Online users and mailboxes. Have previous experience of configuring users in a Windows domain environment. Benefits 21 Days More ❯
Employment Type: Permanent
Salary: £30,000
Posted: