1st Line Support Engineer
- Hiring Organisation
- YourRecruit
- Location
- Redhill, Surrey, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,000 - £30,000 per annum
hero for customer IT support queries via phone and email Log, track, and resolve cases using the ITSM tool Work with technologies such as Microsoft 365, Windows, networking, virtualisation, backups & more Assist in developing knowledge base articles and internal support documentation Escalate issues effectively when needed, while … skills and a genuine passion for delivering great customer service Curiosity, adaptability, and a drive to learn and grow Knowledge of Windows OS, Office 365, and networking basics A full UK driving license and your own transport (location not accessible by public transport) Why Join? This ...