Selsey, Sussex, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
diverse environments across the UK and Germany. You ll be the go-to person for escalated issues, delivering outstanding technical support to both English- and German-speaking users. From Microsoft365 troubleshooting to onboarding new users and devices, you ll help keep systems running smoothly and make sure clients feel supported every step of the way. What … English across phone, remote, and email channels. Attend client calls/meetings in German; capture actions and next steps in both languages. Support onboarding projects (account provisioning, device prep, Microsoft365 tenant configuration). Troubleshoot and resolve issues across Microsoft365, Windows client/server, networking fundamentals, and common business apps. Collaborate with Cloud … You ll Bring Native or C1/C2 German and fluent English (written and spoken). 2+ years IT support experience (MSP or multi-client environments ideal). Strong Microsoft365 administration (Exchange Online, Teams, OneDrive, SharePoint). Windows 10/11, Windows Server (Active Directory, Group Policy), and core networking knowledge (DNS, DHCP, VPN). Full More ❯
Burgess Hill, Sussex, United Kingdom Hybrid / WFH Options
Clearline Recruitment Ltd
development and training Opportunity to work with cloud technologies Supportive team environment The Requirements: Minimum 2 years' experience in an MSP or IT Service Desk environment Strong knowledge of Microsoft365, Azure Active Directory, Intune/Endpoint Manager, Exchange Online, and SharePoint Online Experience with Windows Server (2012R2-2022) and Windows 10/11 Knowledge of DHCP … skills Self-motivated, proactive, and able to work under pressure Full UK Driving Licence required The Role: Provide 2nd line remote and on-site technical support Troubleshoot and administer Microsoft365, Azure, and related technologies Configure and maintain Windows Servers and desktop environments Carry out system monitoring, maintenance, and upgrades Configure networking, firewalls, VPNs, and Wi-Fi More ❯
Burgess Hill, Sussex, United Kingdom Hybrid / WFH Options
SER Limited
2nd Line IT Support Engineer Burgess Hill Up to £35,000 + Hybrid! We re working with a leading Microsoft Cloud specialist based in Burgess Hill, who are looking for a talented 2nd Line IT Support Engineer to join their growing team. You ll be supporting a wide range of technologies including Microsoft365, Azure, Veeam … MSP environment. This is a great opportunity for someone ready to step up, take ownership, and develop their IT career. Tech Stack: Windows Server/VMware/Hyper-V Microsoft365 & Azure Networking Firewalls, Routers, Switches Veeam Backup/Intune MDM MSP experience (desirable) What You Get: Salary up to £35,000 Hybrid working after probation Private More ❯
email Log, manage and resolve support tickets in a timely manner Troubleshoot issues with PCs, laptops, printers, and mobile devices Provide basic support with networking and connectivity issues Administer Microsoft365 and basic Active Directory functions (e.g., account setup and password resets) Maintain and update client asset databases and documentation Deliver support and guidance to end-users … principles and excellent customer care Requirements You'll ideally have 2 years' experience in technical support or a helpdesk role and be comfortable speaking directly with clients. Experience with Microsoft365 and a working knowledge of Active Directory are highly desirable. Strong communication skills, attention to detail, and a proactive approach to problem-solving are key for … From its head office in Burgess Hill and satellite office in London, it provides dedicated support to clients across Sussex, Surrey, Kent, London, and internationally. The business is a Microsoft Silver Partner and takes pride in offering tailored, business-critical IT solutions backed by excellent customer service and 24/7 monitoring. Their approach is proactive, collaborative, and built More ❯
include: Act as point of contact for phone calls and emails from clients regarding IT issues and queries. Receiving, logging and managing requests from clients via telephone and email. Microsoft365 Administration and maintenance. Trouble-shoot IT related problems on software and hardware Trouble-shoot network issues Log all requests on the call logging system. Take ownership … and when required To arrange for external technical support with 3rd parties if issues can't be resolved in house. Experience, competencies and knowledge required: Basic Active Directory/M365 knowledge. Good experience of providing technical IT support Experience within 1st line IT support/helpdesk For more information regarding this new and exciting IT Support Engineer opportunity please apply More ❯
Our client, a Microsoft Cloud partner, is currently recruiting for a 2nd Line Service Desk Technician to join their growing team. The 2nd Line Service Desk Technician will ideally have a background working for an MSP previously. this is a fantastic opporuntiy to support a wide range of Microsfot products! The 2nd Line Service Desk Technician will be responsible … Key Experience for the 2nd Line Service Desk Technician Experience in an IT Service Desk Environment Good customer awareness, ability to manage customer expectations. Excellent problem-solving skills Office365 Azure Active Directory Azure including Virtual servers and Intune/Endpoint Manager SharePoint Online Exchange Online Exchange Hybrid with 365 Windows 10/11 Windows Server More ❯
with Microsoft technologies (incl. AD, Windows Server, DNS, DHCP, NPS) Experience of working with network technologies (Firewall, Switches, Routers, Wi-Fi) Experience in Cloud Solutions (MicrosoftOffice365, Azure) This really is a fantastic opportunity for a 1st Line Support Engineer to progress their career. If you are interested, please apply as soon as possible as More ❯
high-level technical support across the business, including troubleshooting complex issues with infrastructure, applications, and user devices. Maintain and support key systems such as Active Directory, Azure, Exchange 365, virtualised environments (Hyper-V), and backup solutions. Contribute to the security and stability of the organisation's IT estate by supporting cybersecurity tools and policies. Collaborate with the wider … Experience Essential Strong experience with Windows Server environments, including Active Directory, Group Policy, DNS/DHCP, and file/print services. Excellent understanding of Azure AD, Exchange Online, Office365, and cloud identity concepts. Working knowledge of Hyper-V, Veeam, WSUS, certificate services, and endpoint management tools (e.g. ManageEngine). Familiarity with security tools and concepts, such as More ❯
looking for Previous MSP experience you ll understand the pace, priorities, and client demands of the MSP world Strong people leadership skills with a values-driven approach Experience with Microsoft365 and The ConnectWise Suite (Manage, Automate, etc.) Someone who thrives on building teams, improving processes, and delivering excellent client service Why Join My Client? Be part More ❯