Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Smiths News
a part of Smiths News' modern workplace journey. Key. Accountabilities Technical Escalation: Act as the primary point of contact for resolving high-level technical issues and escalations related to Microsoft365, Azure services, Intune compliance, and other modern workplace technologies. Project Involvement: Participate in IT projects related to modern workplace enhancements, migrations, and new technology rollouts. Continuous … Improvement: Stay up to date with the latest in Microsoft technologies and best practices for modern workplace environments, continuously improving processes and team capabilities. Maintain comprehensive documentation of cloud infrastructure, including diagrams and procedures Monitor system compliance and ensure optimal operation of end user compute Collaborate with senior engineers to troubleshoot and resolve Azure/365 incidents … networking concepts and protocols (e.g. TCP/IP, DNS, HTTP/S) Knowledge and experience using modern device management (Intune) and cloud services (Azure) Certifications: Relevant certifications such as Microsoft365 Certified: Modern Desktop Administrator Associate, Azure Fundamentals, Windows 10/11 certifications, ITIL Foundation, or equivalent. Effective written and oral communication skills Preferred Skills: Experience in More ❯
enhance business efficiency by advising on and re-engineering ICT processes with Department Heads. Hands-on experience and strong proficiency with the following technologies are essential for this position: Microsoft Azure: Strong expertise in managing, securing, and optimizing Azure environments, including IaaS, PaaS, networking, security services … Azure Security Center/Defender for Cloud), and identity management (Azure AD). Microsoft365 E5 Suite & Security Tools: Strong proficiency in managing and securing the M365 ecosystem, including Exchange Online, SharePoint Online, Teams, Intune, Defender for Endpoint/Identity/Cloud Apps, and Purview. Please get in touch for more information More ❯
Employment Type: Permanent
Salary: £50000 - £60000/annum + Car / Car Allowance + Package
vehicle. Key Responsibilities Provide onsite support for hardware/software issues (PCs, laptops, iPads, printers, AV, networking). Administer and maintain user accounts, devices, and system configurations. Support Office365 tools including Teams, SharePoint, OneDrive, and email. Maintain accurate records via an IT Helpdesk system. Liaise with third-party vendors and escalate issues where necessary. Conduct routine system … users and devices. Travel regularly between school sites. Skills & Experience 2+ years' experience in IT support (Windows 10/11, Mac OS, basic networking) Familiarity with Active Directory, Office365, device imaging, and file/printer permissions Strong problem-solving and organisational skills Excellent customer service and communication in educational settings Must hold a full UK driving licence More ❯