IT Support Admin
Brierley Hill, Brettell Lane, West Midlands (County), United Kingdom
Interaction Recruitment
role in the UK. About the Role As the IT Support Administrator, you'll take a hands-on role in managing and supporting their cloud-based infrastructure, focusing on Microsoft 365, Entra ID, Intune, Samsung Knox, and Cambium network solutions. Your mission: to keep systems, devices, and networks running smoothly so their teams can thrive. You'll collaborate closely … with the Head of IT to improve IT processes, enhance security, and drive continuous improvements across the technology environment. What You'll Be Doing: · Microsoft 365 (Cloud) Administration Manage and optimise Office 365, Teams, OneDrive, SharePoint, user access, licensing, and security policies. · Identity Management via Entra ID (formerly Azure AD) Configure MFA, conditional access, and manage user lifecycles to … and monitor performance. · IT Support & Helpdesk Oversight Provide responsive issue resolution across cloud services, hardware, and connectivity; manage helpdesk tickets and user satisfaction. · User Training & Documentation Train employees on Microsoft 365 tools, device security, and best practices. Maintain clear IT documentation and procedures. · Hardware Deployment & Vendor Liaison Manage device rollouts and liaise with third-party suppliers for hardware/ More ❯
Employment Type: Permanent
Salary: £25000 - £33000/annum
Posted: