2 of 2 Microsoft Certification Jobs in Reigate

escalation for technical incidents. Manage and resolve support tickets efficiently within SLAs. Diagnose issues across desktops, servers, cloud environments, and networks. Support and administer Microsoft 365, Azure, and virtualisation platforms. Document processes, update knowledge bases, and maintain accurate records. Deliver excellent customer service and clear communication at all times. … develop new skills. Qualifications & Experience Minimum 3 years’ experience in a similar IT role. MSP or customer-centric environment experience preferred. Strong experience with: Microsoft 365, Azure, Windows, AD, Server OS Cyber security tools, firewalls, and recovery solutions Cloud technologies VMware/Hyper-V Veeam backups Apple Mac support ...

onboarding/transitioning, whether that’s in a Support or Project capacity Minimum of 5 years’ in the support and delivery of predominantly Microsoft-based solutions, including product related qualifications Liaising with customers and 3rd parties, with the ability to demonstrate focused customer care skills Owning technical issues, working … closely with the manufacturers to successful resolution IT Support Level 2nd Line minimum Microsoft Certified at intermediate level (or equivalent) Microsoft Dynamics ITIL or Prince2 qualification preferred Your exclusive benefits A comprehensive Private Healthcare and Cash Plan Pension and life insurance Entry to the £3,000 quarterly Dreamball ...