Lead Administrator -Voice / Telephony Engineer (MS Teams & Cisco Call Manager)
- Hiring Organisation
- KBC Technologies UK LTD
- Location
- Warwick, Warwickshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Salary negotiable
Mandatory Skill: Network Voice Administration Overview We are seeking an experienced Voice/Telephony Engineer to join our team, with strong technical expertise across Microsoft Teams Voice , Cisco Call Manager , and the provisioning and support of users, devices, and voice services. You will play a key role in ensuring … Controllers (SBCs) , and related call flow issues. Manage and troubleshoot technologies including VoIP protocols (SIP, H.323) , QoS , and VLANs . Provision, support, and troubleshoot Microsoft Teams Phone Service deployments. Manage service incidents and requests via ServiceNow resolver groups. Oversee telecom and network carrier relationships, ensuring adherence to SLAs ...