2 of 2 Microsoft Certification Jobs in York

classroom training workshops Work-based portfolios & projects will be completed at work, over the course of the programme to demonstrate practical abilities Optional Microsoft Certification As part of the Level 5 Data Engineer Apprenticeship, learners will be able to access Cloud Academy resources which will prepare them … taking the optional Microsoft Certification exam. 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average Apprenticeship Standard Data engineer (level 5) Training Provider QA LIMITED Working Week 9.00am - 5.00pm, Monday to Thursday (office based), Friday will be working from home. ...

point for technical incidents from the Service Desk. • Take ownership of incidents and service requests through to successful resolution. • Troubleshoot desktop, laptop, peripheral and Microsoft Windows issues. • Diagnose technical faults and escalate to 3rd Line Support where appropriate. • Keep users informed with regular updates throughout the incident lifecycle. • Build … teams to ensure outstanding service delivery. Skills & Experience • Previous experience in a Deskside Support, IT Support or 2nd Line Support role. • Strong knowledge of Microsoft Windows 10/11 and Microsoft 365. • Excellent troubleshooting and diagnostic skills. • Experience working within an enterprise or large-scale IT environment. • Strong ...