2 of 2 Microsoft Copilot Jobs in Solihull

field or relevant experience. Experience : Minimum of 5 years of experience in Dynamics 365 CE and Power Platform development and customisation. Technical Skills: Omnichannel & CoPilot Studio for Customer Service Skilled in the configuring and optimising Omnichannel and CoPilot Studio for Customer Service and Contact Centre, including live chat … voice, and digital messaging channels to enhance customer engagement. IVR setup with Copilot Studio is important. Power Platform Development Competent in building and managing solutions using Power Apps (Canvas and Model-Driven), Power Automate, Power Pages, Power BI and CoPilot using CoPilot Studio. Understands Power Platform ...

Role Purpose Design, develop, and support Microsoft Dynamics 365 (Customer Service, Sales, Marketing) and Power Platform solutions within an Agile, product-based environment. Translate business requirements into scalable technical solutions and support continuous improvement of platform capabilities. Key Responsibilities Design and develop custom Dynamics 365 CE and Power Platform … solutions Configure and optimize Omnichannel & Copilot Studio (chat, voice, digital channels, IVR) Build solutions using Power Apps (Canvas & Model-Driven), Power Automate, Power BI, Power Pages Implement workflows, custom actions, and JavaScript customizations Integrate Dynamics 365 with external systems and Azure services Manage Dataverse security, data modelling, and performance ...