Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
team in Cambridge. This is a broad and hands-on role combining 2nd and 3rd line support with infrastructure engineering and project delivery.You’ll be supporting a modern Microsoft environment (M365, Azure, Teams, SharePoint) while also leading on the design and implementation of new systems and improvements, helping to evolve the IT estate as the business scales. Key … Responsibilities Provide 2nd and 3rd line support across Microsoft 365, Windows, and desktop environments Lead the delivery of infrastructure and systems projects (e.g. M365, Teams, device management) Design, implement, and manage core Microsoft services – Exchange, SharePoint, Intune, Azure AD Troubleshoot and resolve complex support issues across hardware, software, and network Administer Group Policy, conditional … technical teams to deliver effective, user-focused solutions About You 3+ years’ experience in 2nd/3rd line support or a similar IT infrastructure role Strong knowledge of Microsoft 365, Windows 10/11, Azure AD, and Teams Demonstrated experience leading technical change and systems improvement projects Comfortable working across the full IT lifecycle – design, delivery, support and More ❯
Cambridge, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
The One Group
looking for Strong expertise in a Windows environment, with some previous Linux experience Experience delivering enterprise-scale solutions across cloud and on-prem Knowledge of AD, Office 365, Exchange, Hyper-V, SCCM, automation tools Confident with scripting (PowerShell, Bash) Strong grasp of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, firewalls) Within a 45-minute commute of Cambridge More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Breathe Technology
a (2nd/3rd Line) Role Full UK Driving License Must qualify for DBS (Disclosure and Barring Service) Certification we will pay for the certification Strong knowledge of Microsoft 365, Windows 10/11 and Active Directory Ability to troubleshoot and resolve desktop, network and application issues Familiarity with ticketing systems (e.g. ServiceNow, Freshdesk, Zendesk) Excellent problem-solving … spoken and written English Passion for learning and professional growth Nice-to-Have (But Not Essential) Experience with Azure AD, Intune, Group Policy & SharePoint Any IT certifications (CompTIA, Microsoft, ITIL) Basic networking knowledge (DNS, DHCP, VLANs) Interest in Cyber Security Experience of working within the Education Sector Why Youll Love Working Here Great work environment and supportive team … a Senior IT Support Engineer (2nd Line) , youll be the go-to expert for resolving technical issues, ensuring our customers stay productive and stress-free. Your expertise in Microsoft 365, Windows, and desktop support will be crucial in keeping our systems running smoothly. Key Responsibilities Provide 2nd Line support for Microsoft 365, Windows, and desktop-related More ❯
Cambridge, Cambridgeshire, England, United Kingdom
PLANET RECRUITMENT SERVICES LTD
Senior IT Support Engineer (2nd Line) , you'll be the go-to expert for resolving technical issues, ensuring our customers stay productive and stress-free. Your expertise in Microsoft 365, Windows, and desktop support will be crucial in keeping our systems running smoothly. Must: You must be a UK resident and reside within a 1 hour commute from … a (2nd/3rd Line) Role Full UK Driving License Must qualify for DBS (Disclosure and Barring Service) Certification - we will pay for the certification Strong knowledge of Microsoft 365, Windows 10/11 and Active Directory Ability to troubleshoot and resolve desktop, network and application issues Familiarity with ticketing systems (e.g. ServiceNow, Freshdesk, Zendesk) Excellent problem-solving … people. As we work in schools you must be fluent in spoken and written English Passion for learning and professional growth Key Responsibilities Provide 2nd Line support for Microsoft 365, Windows, and desktop-related issues Remotely troubleshoot hardware, software, and network problems effectively Manage and resolve escalated support tickets, ensuring customer satisfaction Assist in onboarding new users , including More ❯