3rd Line IT Support Engineer
- Hiring Organisation
- Kenneth Brian Associates Limited
- Location
- Crawley, West Sussex, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £45,000 per annum
Responsibilities Act as the senior escalation point for complex technical issues, taking ownership of incidents through to resolution. Provide 3rd line support across Microsoft 365, Azure, Windows Server, Active Directory and Microsoft Intune. Maintain and troubleshoot IT infrastructure, including Hyper-V, networking, firewalls, VPNs, backup … Required Proven experience in a 3rd Line IT Support or Senior Infrastructure Engineer role, ideally within an MSP environment. Strong technical knowledge of Microsoft 365, Exchange Online, Entra ID, Azure, Windows Server and Active Directory. Hands-on experience with Microsoft Intune, Defender, Hyper ...