IT Service Desk Analyst
- Hiring Organisation
- Reed Technology
- Location
- Newton Abbot, Devon, South West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
person support services. The ideal candidate will be a team player who values knowledge sharing and collective problem-solving to maintain our Microsoft 365, Windows Server, and Azure environments. Day-to-day of the role: Remote Support: Utilise TeamViewer for efficient remote troubleshooting for users across various office … workstation. Service Desk Excellence: Responsible for meticulous ticket logging and documentation, ensuring every incident is accurately tracked within our ITIL-aligned service desk. Microsoft 365 & Exchange Admin: Manage the Office 365 tenant, including Exchange Online (mailboxes, groups, permissions), Teams, and SharePoint. Identity & Security Management ...