2nd/3rd Line Support Engineer
- Hiring Organisation
- Profectus Recruitment
- Location
- Oxford, Oxfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £45,000 per annum
support when required • Work closely with internal teams and client stakeholders • Maintain accurate documentation and service records • Contribute to service improvement initiatives Technical Environment • Microsoft 365, Azure and identity platforms • Windows Server and virtualised environments • Networking, switching and firewall technologies • Intune and endpoint management • SharePoint and collaboration … tools • Backup, DR and security tooling • PowerShell and automation Requirements • 5+ years’ experience in IT support, infrastructure or MSP environments • Strong troubleshooting across Microsoft and business systems • Experience with virtualised environments and networking concepts • Working knowledge of Group Policy and Microsoft 365 (including Conditional Access) • Experience with Intune ...