Business Administration and IT Support Apprentice
TELFORD 70, STAFFORD PARK 7, TELFORD, SHROPSHIRE, England
HOSHIZAKI EUROPE LTD FAO MR T IRI
while supporting end users, handling incidents, and managing service requests across departments. Role Job Role: Provide end user desktop support - Windows 10 and 11, Microsoft 365, User account administration, Peripherals Installing desktop PCs and mobile devices via Intune Deploying software and configuration Creating procedures and supporting end … the IT Service Management helpdesk Troubleshooting 1st and 2nd line user based tickets - Various endpoint issues such as Windows operating system issues and guidance, Microsoft issues, monitor, docking station, printer setup and support, administration of user accounts, system permissions and more. Checking backup jobs from previous day Environment checks … Anti-Virus checks - ensuring all endpoints are installed/up to date/license recovery Installation of PC/Laptops to end users by Microsoft Intune Installation and support of various printer types including multi-function printers, Laser, Label etc Installation and support of mobile devices including More ❯
Employment Type: Advanced Apprenticeship
Salary: £19,500 a year
Posted: