IT Helpdesk Engineer – 1st & 2nd Line
- Hiring Organisation
- WE Talent
- Location
- GU46, Yateley, Hampshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £26000 - £40000/annum
more complex queries where required. The 2nd Line Helpdesk Engineer will take ownership of more complex technical issues and escalations, providing advanced support across Microsoft technologies, infrastructure and networking environments. You will also support junior engineers, maintain technical documentation and occasionally visit customer sites when required. Key Responsibilities Provide … hearing from candidates with experience in IT support, helpdesk or service desk environments. Knowledge of Windows desktop and server operating systems. Experience with Microsoft 365, Azure, SharePoint, OneDrive, Intune and Active Directory. An understanding of networking, including IP addressing, DHCP, DNS, switches and firewalls. Knowledge of antivirus ...