and uphold best practices in IT service delivery Skills & Experience Prior experience in a 3rd Line or senior IT support role within an MSP environment (essential) Strong knowledge of Microsoft 365 , including Azure AD/Entra, Exchange, SharePoint, Intune Experience with Windows Server (2016/2019/2022) and Active Directory, DNS, DHCP, Group Policy Proficiency in virtualisation technologies More ❯
BB1, Blackburn, Blackburn with Darwen, Lancashire, United Kingdom
ITOL Recruit
various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language More ❯
prioritise issues, and maintain accurate helpdesk records. Build, configure, and deploy PCs, laptops, mobile devices, tablets, and other equipment. Manage stock levels, asset tagging, and the inventory system. Support Microsoft 365 adoption, including Teams, SharePoint, Office apps, and basic admin tasks. Assist with network support, wireless infrastructure, and device configuration. Perform scheduled pre-event checks and provide on-call … manner. Able to work independently and as part of a small team. Highly organised with excellent prioritisation skills. PC building and configuration Windows 11, Apple iOS, mobile OS support Microsoft 365 applications & basic administration Active Directory & Group Policy Printer troubleshooting Intune/Endpoint Manager (MDM) Networking fundamentals Remote access and remote support tools Desirable: Switches, wireless access points, VLANs More ❯
looking for someone confident in both 1st and 2nd line support, happy to travel between locations (all within reasonable distance), and keen to get stuck into hardware, networking, and Microsoft 365. What's in it for you? £27,000 basic salary + up to £2,000 annual KPI bonus 35-hour work week Hands-on training across systems, security … and helping to scope and deliver improvement projects. What you'll need Prior experience in a similar 1st/2nd line support role Solid working knowledge of Windows OS, Microsoft 365, basic networking, and mobile device management (MDM). Confidence troubleshooting and communicating with stakeholders across all levels. An organised mindset - you'll be tracking assets, stock levels, and More ❯
