Unit 3, K B F House, 55 Victoria Road, Burgess Hill, England
EXTECH LTD
as we grow our customer base. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Level 3 apprenticeship eventually leading to Microsoft and Azure certifications. Role Logging and triaging tickets (phone/email) New laptop/desktop setups 1st line support tickets Workbench jobs IT documentation Training Why choose our Azure … Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people … on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS More ❯
email Log, manage and resolve support tickets in a timely manner Troubleshoot issues with PCs, laptops, printers, and mobile devices Provide basic support with networking and connectivity issues Administer Microsoft 365 and basic Active Directory functions (e.g., account setup and password resets) Maintain and update client asset databases and documentation Deliver support and guidance to end-users, escalating where … principles and excellent customer care Requirements You'll ideally have 2 years' experience in technical support or a helpdesk role and be comfortable speaking directly with clients. Experience with Microsoft 365 and a working knowledge of Active Directory are highly desirable. Strong communication skills, attention to detail, and a proactive approach to problem-solving are key for success in … From its head office in Burgess Hill and satellite office in London, it provides dedicated support to clients across Sussex, Surrey, Kent, London, and internationally. The business is a Microsoft Silver Partner and takes pride in offering tailored, business-critical IT solutions backed by excellent customer service and 24/7 monitoring. Their approach is proactive, collaborative, and built More ❯
Burgess Hill, West Sussex, England, United Kingdom
Travail Employment Group - Burgess Hill
email Log, manage and resolve support tickets in a timely manner Troubleshoot issues with PCs, laptops, printers, and mobile devices Provide basic support with networking and connectivity issues Administer Microsoft 365 and basic Active Directory functions (e.g., account setup and password resets) Maintain and update client asset databases and documentation Deliver support and guidance to end-users, escalating where … principles and excellent customer care Requirements You'll ideally have 2 years' experience in technical support or a helpdesk role and be comfortable speaking directly with clients. Experience with Microsoft 365 and a working knowledge of Active Directory are highly desirable. Strong communication skills, attention to detail, and a proactive approach to problem-solving are key for success in … From its head office in Burgess Hill and satellite office in London, it provides dedicated support to clients across Sussex, Surrey, Kent, London, and internationally. The business is a Microsoft Silver Partner and takes pride in offering tailored, business-critical IT solutions backed by excellent customer service and 24/7 monitoring. Their approach is proactive, collaborative, and built More ❯
Burgess Hill, West Sussex, England, United Kingdom
QA
Employer description: Extech Cloud is a forward-thinking IT managed service provider (MSP) and Microsoft Solutions Partner based in Burgess Hill, West Sussex. Specialising in proactive IT support, cloud transformation, cybersecurity and modern workplace solutions, Extech Cloud helps small to mid-sized businesses across the South of England streamline their operations and embrace digital change. Their services include Microsoft … as we grow our customer base. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Level 3 apprenticeship eventually leading to Microsoft and Azure certifications. Responsibilities: Logging and triaging tickets (phone/email) New laptop/desktop setups 1st line support tickets Workbench jobs IT documentation Desirable skills: Self-motivated with … club at Brighton and Hove Albion are raffled off to the team each season Loyalty bonus scheme after 5 years Cycle to work scheme Employment assistance programme Paid for Microsoft exams (Incentivised with Amazon vouchers) 20 days paid leave + public holidays. Additional incremental leave for length of service up to 5 days. 2 days extra holiday on or More ❯