2 of 2 Microsoft Jobs in the Channel Islands

all correspondence is stored electronically Providing cover for other staff for holidays, sickness as required Skills, Knowledge and Expertise GCSE or level Good IT skills, particularly in relation to Microsoft Office Suite About Davies We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to More ❯

Job Description Microsoft Teams Product Owner Full Time 37.5 hours per week - Remote Working Closing date for applications Friday 15th August 2025 As the Microsoft Teams Application & Telephony Product Owner you will be responsible for driving the development and enhancement of Teams including any associated applications and telephony solution within the Microsoft Teams ecosystem. You will be … the product roadmap for the Teams application and telephony features, ensuring alignment with overall business objectives. • Serve as the subject matter expert on the capabilities and limitations of the Microsoft Teams platform, APIs (future), and developer tools, including those specific to telephony. • Translate high-level business goals into a clear, actionable vision for the development team. • Administer and maintain … Microsoft Teams Phone System, including Direct Routing and Calling Plans across 30 plus sites. • Troubleshoot and resolve telephony-related issues, both software and physical hardware (e.g., headsets, desk phones). • Monitor system performance and ensure high availability and reliability. • Define and manage the user experience for voice features, including call queues, auto attendants, IVRs (Interactive Voice Response), and routing More ❯