2 of 2 Microsoft Jobs in Cleveland

customer sites to provide in-person support and build strong, long-term relationships. Training Why choose AI & Digital Support? This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing … support. These specialists ensure their successful progress, wellbeing, and readiness for assessments. Apprentices will learn to use a variety of tools and technologies, including: Microsoft 365 Microsoft Copilot SaaS (Software as a Service) applications. Opportunity for growth and career progression upon completion of the apprenticeship to further develop More ❯

network technologies such as WAN, MPLS, VPN, LAN, firewalls, and telecom systems. Work with technologies and platforms including Cisco, Meraki, Checkpoint, Azure Cloud, and Microsoft 365. Oversee third-party contracts and services, ensuring SLAs and service delivery expectations are met. Build strong collaborative relationships within the ICT team and … Participate in the ICT on-call support rotation when required. Qualifications & Experience: Proven hands-on experience with enterprise networking technologies including Cisco, Meraki, Checkpoint, Microsoft 365, and cloud platforms such as Microsoft Azure. Strong understanding of secure network configuration principles, including VLANs, Quality of Service (QoS), scripting, system More ❯