6 of 6 Microsoft Jobs in Gateshead

by industry experts with real-world experience, the programme's content has been designed around real-life skills and includes the additional PL-300 Microsoft Power BI Data Analyst certification. The technical content aligns to and is relevant to employers and the market Upon successful completion, learners will be More ❯

skills, both verbal and written. Ability to work independently and as part of a team. Problem-solving skills and attention to detail. Proficiency in Microsoft Office (Excel, Outlook, Word). Flexibility to work within the stated hours. Knowledge of the water, gas, or electricity industry is a plus but More ❯

applications Familiarity with service and project management tools such as ManageEngine, Freshworks, Jira, Asana, or Monday com Solid knowledge and practical experience with the Microsoft Office suite What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll More ❯

and managing complex accounts. Ability to prioritise, manage multiple projects, and meet deadlines in a fast-paced environment. Proficiency in CRM software HubSpot and Microsoft Office Suite (Word, Excel, PowerPoint). Industry knowledge relevant to the company's offerings is a plus. Preferred Skills: Previous experience in a software More ❯

clear and concise logical train of thought. Ability to clearly document actions being taken within our ticketing system Proven abilities in deploying and troubleshooting Microsoft Windows Server & Desktop environments. Microsoft 365 experience (primarily AAD, Email, Intune, OneDrive, and SharePoint), being able to administer and troubleshoot the platform along … Ability to configure and troubleshoot both on-prem and cloud backup platforms Desirable skills and Qualifications Experience with Azure services Experience with on-prem Microsoft Exchange Hybrid 3-4 years working experience on a helpdesk Experience with Mimecast An understanding of Cyber Security best practices and frameworks Microsoft More ❯

In-life technical support for a diverse range of customer voice solutions, including but not limited to: Mitel MiVoice Business and accompanying Mitel applications. Microsoft Teams (Direct Routing) and AnywhereNow. AudioCodes Mediant SBCs andSIP Trunking via Aspire's Core Voice Network. 3CX (On-premise and Cloud Identify trends in … results within agreed SLAs. The following certifications are desirable but not essential: Mitel MiVoice Business, Mitel Border Gateway, Mitel MiContact Centre Business, Mitel MiCollab, Microsoft MS-700, Microsoft MS-721, AudioCodes SBC (Essentials & Configuration) An understanding of Service Desk operations, a qualification within the ITIL framework and experience More ❯