previous field service experience where you have undertaken fault finding on electronic or medical equipment. You will also be required to have strong IT, Microsoft Office and Networking Infrastructure skills Your customer facing skills will be invaluable, as you will be required to interface with customers and staff at more »
and customer service Ability to communicate well with customers and understand specific customer requests Attention to details Business Acumen Excellent computer skills to include Microsoft Office Business fluency in English What is in it for you? Opportunity to be part of new Centre of Excellence for Aerospace and Defence more »
Approach: Analytical thinking, experience of problem solving & customer service. Empathy and patience are crucial when assisting end users. Technical Knowledge: A strong understanding of Microsoft products, including Windows operating systems, Office 365, and Azure services, is essential. Basic Networking: Knowledge of networking concepts (TCP/IP, DNS, DHCP) is … valuable for troubleshooting connectivity issues. Qualifications: Degree: in Computer Science, Information Technology, or related fields desirable Microsoft Certifications: (e.g., MCSA, MCSE, M365 Certified: Modern Desktop Administrator Associate) desirable. Other attributes: Passion for IT: You love technology and have a genuine interest in helping others. Solution-Focused: You thrive on more »
support and customer care to external customers from within a variety of sectors, this will include support on bespoke products alongside technical support on Microsoft products and general hardware issues. This position presents a superb opportunity for a structured career in a first-line Service Desk/IT support … of education and competent IT skills/technical skills and keen to keep updated with the latest tech advances Confident user of Google and Microsoft Office products – Windows, Word and Excel Ability to ask clear and precise questions, with excellent active listening skills and the ability to communicate effectively more »
Employment Type: Permanent
Salary: £23000 - £25000/annum Benefits + Training + Hybrid work
