2 of 2 Microsoft Jobs in Lowestoft

users, both remotely and on-site, to resolve complex issues and deliver projects. You’ll need solid experience in Windows Server environments (including Hyper-V), networking, Office 365, and Microsoft Azure. Strong communication skills are essential, as you'll often be the face of their technical team when speaking with clients and users. Key Responsibilities: Provide advanced technical support … for escalated incidents and service requests Troubleshoot and support environments including: Windows Server (2016/2019/2022), Active Directory, Group Policy Hyper-V virtualization Office/Microsoft 365 administration (Exchange, SharePoint, Teams) Azure services (AD, VMs, storage, networking) Network infrastructure (switches, firewalls, DNS, DHCP, VPNs) Deliver support both remotely and on-site as needed Communicate clearly and effectively … an MSP or similar IT support environment NHS Experience is desirable but not essential Strong knowledge and experience with: Windows Server & Hyper-V Networking fundamentals (firewalls, routing, switching, VPNs) Microsoft 365 (administration & support) Microsoft Azure (IaaS, networking, identity) Confident communicator who can explain technical issues clearly to end users Highly organised and able to manage multiple priorities Relevant More ❯

of managing multiple responsibilities efficiently. Demonstrates a proactive approach to tasks and challenges Good telephone manner and communicate effectively with customers. Experience of computer order entry and CRM Systems ( Microsoft Navision/Salesforce ideally) You can work effectively as part of a team or independently, as the situation demands. Experience working in a fast-paced office setting. LOCATION: Lowestoft More ❯