2 of 2 Microsoft Jobs in Moreton-in-Marsh

point for all IT related issues Own incidents, service requests and changes through to resolution, ensuring clear communication with customers throughout Support and maintain Microsoft 365 environments, including Exchange Online, identity, and access management Troubleshoot mail flow, authentication (MFA), and connectivity issues across hybrid/cloud environments Manage users … customer environments, including backups and infrastructure health Produce clear documentation for fixes, changes and deployments Experience Required Solid troubleshooting skills across Windows environments and Microsoft 365 Experience with: Exchange Online/mail flow, Active Directory & Entra ID and Intune/Autopilot/MDM Good understanding of networking fundamentals ...

Person Specification. Person Specification Qualifications, Accreditations, Education Essential Formal qualifications to degree level in an IT related field (or equivalent experience)and an appropriate Microsoft Accredited Qualification ITIL Qualified Evidence of substantial formal/informal CPD in the area of technology enhanced learning. Desirable Clinical qualification Diploma/Foundation … that meet learning objectives. Excellent communication skills with the ability to explain complex information clearly and build effective stakeholder relationships Strong digital literacy, including Microsoft 365 applications, with the ability to quickly learn and apply new technologies Experience developing education programmes within governance frameworks, analysing data and implementing strategic ...