Level 3 IT support technician Apprentice
- Hiring Organisation
- MILLENNIUM LTD
- Location
- 17 MIDLAND COURT, STATION APPROACH, OAKHAM, RUTLAND, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £20,800 a year
issues and resolutions accurately using the company ticketing system. Respond to help desk tickets and provide remote support to users. Provide technical support for Microsoft 365, Azure, Windows Server, Windows 10/11, macOS and associated hardware. Troubleshoot and resolve technical problems in a timely manner in line with … detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Initiative IT hardware/software exposure Microsoft 365 awareness Basic networking knowledge Cybersecurity awareness Qualifications any other 3 subjects (excluding English and Maths) GCSE, grade A-C/9-4 (Essential ...