electronic hardware and interfacing (RS232, RS485, microprocessors etc) Ability to turn concepts into repeatable working solutions Experience of working with protocols such as IEC104, Modbus, DLMS would be an advantage Ability to build rapport with internal and external customers The Product Support Engineer will provide Internal training to Design Engineers More ❯
Ability to turn concepts into repeatable working solutions A good understanding of networking products and systems Experience with communication protocols such as IEC 104, Modbus, MQTT, IEC61850, DNP3 and DLMS would be desirable Good understanding of electronic hardware and interfacing - RS232/485, microprocessors Good knowledge of Information security and More ❯
switches, VLANs) and hardware interfacing (RS232/485). * Problem-solving mindset and ability to simplify complex technical concepts. * Familiarity with protocols like IEC104, Modbus, or DLMS (a plus). * Strong communication skills to collaborate with customers and teams. * Basic cybersecurity knowledge (advantageous). Key Accountabilities and objectives * As an … seamless project delivery. * Train internal teams and customers on hardware/software solutions. * Resolve network, protocol, and data issues (e.g., VLANs, RS232/485, Modbus). * Create and maintain technical guides and training materials. * Set up hardware/software in workshops and occasionally on-site (UK driving license required). More ❯
