3 of 3 NEC Housing Jobs in the South West

division and reporting to the Service Support Manager, the successful candidate will be responsible for delivering, maintaining and improving a highly capable IT Service Management Tool for use by NEC and our customers. As part of the Service Support Team, you will become a pivotal part of the team that is responsible for the provision of the Ivanti toolset … the ITIL framework and supporting ongoing compliance with ISO20000. Travelling may be required as part of the role as there is a need to attend customer locations and other NEC offices. Responsibilities Technical ownership of the Ivanti IT Service Management toolset Low level understanding of the Ivanti DB schema Highly experienced in the configuration of the Ivanti toolset to … and Skills ITIL v4 Intermediate Qualification Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following: Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost More ❯

Attend regular training and development sessions with an assigned mentor. Maintain excellent levels of attendance, punctuality and quality of work whilst undertaking NVQ Level 2 in Customer Service. Ensure NEC’s policies and procedures are understood and adhered to. Work with a dedicated apprentice mentor who will support and develop you throughout your apprenticeship. Develop strong written and verbal … member of the team with training in the administration of Council Tax, customer service and any other initiatives aimed at supporting the needs of our local government partners, and NEC’s Entitlement Services portfolio. You will have the opportunity to work alongside a diverse team of skilled individuals. You will be given the necessary training and development to distinguish … A chance to work within and contribute to, a culture of success, driven by enthusiastic and ambitious employees. An opportunity through hard work and commitment to move through the NEC Academy Scheme. Training Reporting to the Service Manager, you will be responsible for supporting the team to deliver the necessary activities involved in the administration of these services. Full More ❯

job training, either remotely or in the Hartlepool office, with a senior member of the team. Once successful completion of the apprenticeship role, this might open future opportunities within NEC and our wide range of other services, depending on various measures (role availability, performance, etc.) Apprenticeship Standard Customer service practitioner (level 2) Training Provider HARTLEPOOL COLLEGE OF FURTHER EDUCATION … skills Number skills Logical Team working Initiative Non judgemental Qualifications Maths and English GCSE, grade 4 or above (Essential) Science GCSE, grade 4 or above (Essential) About the Employer NEC SOFTWARE SOLUTIONS UK LIMITED Come join us and make a difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). … us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do More ❯