Network Operations Center Engineer - Shift Lead
- Hiring Organisation
- Realtime Recruitment
- Location
- Belfast, Northern Ireland, United Kingdom
/7 NOC Shift Lead - Belfast As a NOC Shift Lead , you will oversee shift operations, ensuring efficient incident resolution, SLA compliance, and strong communication with customers and stakeholders. You will act as an escalation point, guide the shift team, and drive continuous improvement across NOC processes. … calls and ensure stakeholder alignment. Identify and implement improvements in monitoring and operational processes. What We’re Looking For Experience leading technical service or NOC teams. Strong background managing third-party suppliers and escalations. Ability to coordinate major incidents while maintaining BAU operations. Excellent verbal and written communication skills. ...