Network Support Analyst
London, United Kingdom
VIQU IT
Network Support Engineer London Hybrid (2 days onsite) Competitive salary We re working with one of the leading global media network providers. Their high-performance infrastructure underpins collaboration for major film studios and production houses worldwide. They re now looking for a Network Support Engineer to join their London team and deliver first-class technical support across … both networking and bespoke media platforms. The Responsibilities of the Network Support Engineer Provide hands-on support across customer networks, switches, routers, and firewalls. Diagnose and resolve complex connectivity and platform issues, driving root-cause fixes. Install, configure, and maintain equipment both in the core network and at customer sites. Take full ownership of support cases, escalating only … provisioning projects. Contribute to knowledge base, documentation, and peer reviews. Join the on-call rota (1 week in 8), delivering out-of-hours remote support. Key Requirements of the Network Support Engineer 2 years experience in a technical support, NOC, or network engineering role. Strong networking fundamentals (TCP/IP, VLANs, routing protocols, MPLS). Experience with switches More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: