Service Performance Specialist
- Hiring Organisation
- Mobile Broadband Network Ltd (MBNL)
- Location
- Reading, England, United Kingdom
Manager when required. Insight, Risk & Continuous Improvement Use data analysis, shareholder feedback, and industry insight to identify performance trends, risks, and improvement opportunities. Highlight network and business risks, ensuring they are visible to leadership and appropriately managed. Influence supplier behaviours through evidence-based insight—driving better every … leader with deep operational credibility and a collaborative mindset. You’ll have: A strong understanding of mobile telecommunications system architecture. Extensive experience in supplier management and operational telecoms or infrastructure maintenance. Proven experience working in customer-facing, managed service environments. Deep knowledge of service performance measurement, KPI frameworks ...