IT Infrastructure Manager
- Hiring Organisation
- Jobleads-UK
- Location
- Ellesmere Port, England, United Kingdom
infrastructure operations & projects (DevOps) for EOUK by managing the infrastructure support & enhancement Services across the company locations. Principal Accountabilities: Own the strategic and operational management of infrastructure managed service providers (MSPs), ensuring contractual obligations, SLAs, OLAs and service performance targets are met. Establish and monitor infrastructure governance metrics, including … backup success, capacity utilisation and incident resolution performance. Lead regular service reviews and collaborative planning sessions with MSPs to drive continual improvement and proactive management of technology changes. Own the lifecycle, performance and roadmap for data centre, cloud, network and end-user infrastructure services across ...