1 of 1 Network Monitoring Jobs in Bolton

tickets, ensuring timely resolution and excellent customer service. Assist customers with the installation, configuration, and troubleshooting of VoIP hardware and software. Identify and diagnose network-related issues affecting VoIP services. Collaborate with internal teams to escalate complex issues when necessary. Document solutions, procedures, and best practices for internal … technical support (minimum 1-2 years). Strong understanding of networking fundamentals, including TCP/IP, DNS, and DHCP. Ability to troubleshoot and resolve network and connectivity issues. Excellent communication and customer service skills. Strong problem-solving abilities and attention to detail. Willingness to learn and develop expertise ...