business objectives and customer requirements. Leadingour team of Systems Engineers who are responsible for designing, implementing, and supporting our telecommunications systems, including OSS, BSS, network management systems, network planning and design tools and networkmonitoring tools. Collaborate with cross-functional teams, and external development partners,to … with regulatory requirements at all times, ensuring the confidentiality, integrity, and availability of sensitive data and systems. Negotiate contracts, and manage vendor relationships effectively. Monitoring key performance indicators (KPIs) and metrics related to system uptime, reliability, and performance, taking proactive measures to address issues and optimize system performance. About … regional roots in Jurassic Fibre, Giganet and Swish Fibre, to establish a national wholesale network. We are on a missions to create a wholesale network that can serve millions of homes and businesses connect to a better digital future. To help us achieve this mission we need a Systems more »
range of stakeholders. The Role As a Networks Analyst/Administrator , you will be responsible for the operational networks to run the best class network and telemetry operations. In this role, you will work in Infrastructure/Application ITIL based support environment. Key responsibilities: Act as a focal point …/MPLS/Ethernet/SDH networks ideally in a Utilities environment. Ability to manage all of resources required to run best in class network & telemetry operations. Experience of managing outsourced services in an ITIL environment. Experience of effectively setting direction, control and standards, ideally in operational network environments. Strong knowledge of appropriate technology and systems that make up the network, telemetry and SCADA infrastructure would be an advantage. Use of networkmonitoring tools and fault finding in these networks Experience of managing critical major incidents out of hours is also required for this more »
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Tate
shift allowance and excellent benefits. As Service Desk Operator, you will be working for a global organisation, assisting with the roll out of network equipment across various customer sites in the UK and Europe. The role primarily involves the receipt of incident notifications from customers or networkmonitoring … customers with regards to specific incidents and manage a trouble ticket through to resolution Technical 2nd and 3rd line troubleshooting and resolving remote site network issues Ensure Customer Service Level Agreements are met or exceeded Respond to customer enquiries in a timely and efficient manner Ensure engineers are despatched … this role we are looking for: Field service or technical service desk experience is essential Highly IT literate and with a technical understanding Basic Network or Cisco knowledge would be a huge advantage A natural problem solver and a strong communicator Hours/Shifts 24 hour/seven day more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Franchise Brands plc
Brands is an international, multi-brand franchisor focused on building market-leading businesses primarily via a franchise model. The Group currently has a combined network of over 625 franchisees across seven brands in the UK, North America and Europe. We own several market-leading brands with established trading histories … wide support and problem management Implementing and testing disaster recovery plans Assisting and upskilling more junior members of the team Patch and security management Networkmonitoring and administration Assisting with IT project work Change management Ensuring the smooth running of the IT function group wide What IT experience more »