Service Desk Engineer
- Hiring Organisation
- IMT Resourcing Solutions
- Location
- Gloucester, Gloucestershire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £210 - £300 per day
Line support across Fortinet technologies, managing incidents, service requests and changes, whilst also contributing to a number of ongoing infrastructure and network projects. The successful candidate will have hands-on experience supporting Fortinet solutions in a managed services or enterprise environment and hold a current Fortinet NSE 4 certification. … Responsibilities Service Desk Support Provide 1st and 2nd Line support for customer environments. Troubleshoot and resolve incidents relating to Fortinet security and networking solutions. Manage service requests, incidents and escalations in line with agreed SLAs. Monitor network and security infrastructure and proactively identify issues. Perform root cause ...